National Sponsor

Conference Technology

Conference News

Save the Dates

22st Annual OLC International Conference
November 16-18, 2016 | Orlando, Florida | Walt Disney World Swan/Dolphin Resort

OLC Innovate 2016 - Innovations in Blended and Online Learning
April 20-22, 2016 | New Orleans, LA | Sheraton New Orleans Hotel

Blended Support + Web 2.0 = Access + Availability

Clark Shah-Nelson (Johns Hopkins Bloomberg School of Public Health, US)
Session Information
April 23, 2012 - 3:00pm
Faculty Development and Support
Areas of Special Interest: 
Institutional Initiatives
Major Emphasis of Presentation: 
Practical Application
Institutional Level: 
Multiple Levels
Audience Level: 
Session Type: 
Information Session
Lakeshore B
Session Duration: 
50 Minutes
Virtual Session

How, on a shoestring budget, can your institution implement a cutting edge 24/7 blended learning support portal?

Extended Abstract

Whether your institution is offering blended, classroom, or fully online courses, students and faculty need a solid foundation of support. This session both informs about and offers a take-home Creative Commons-licensed blended support portal your institution can adapt and use to provide excellent support to your learning community.

Using tools such as Twitter, GoogleVoice, AIM/Wimzi, Google Calendar, a wiki, and web forms, you'll learn how this Sloan-C Effective Practice award winning portal can offer choices for support: in person, via instant messaging, phone, self-help and/or via a web form, so that your community has access to the tools it needs in a one-stop shop for support that works with support teams of all sizes.


Lead Presenter

Since 1993, Clark Shah-Nelson has developed, designed, taught, and coordinated distance and online learning programs. He is currently Senior Instructional Designer with the Johns Hopkins Bloomberg School of Public Health's Center for Teaching and Learning with Technology. Formerly Manager of Online Educational Technology at SUNY Delhi in the Catskills of New York, he oversaw strategic planning, faculty and policy development, as well as instructional design of online courses. He's also a consultant, focusing primarily on Moodle support and migration and has worked with a small team on a grant with the SUNY Center for Online International Learning (COIL) with the European Humanities University in Vilnius, Lithuania. Past awards include a 2010 Sloan Consortium Effective Practices Award, 2006 Excellence in Online Teaching award and his German learning videos from were one of the top 100 People's Choice Video Podcasts from Apple's iTunes. He was a featured presenter at the New Media Consortium's 2007 Online Conference on the Convergence of Web Culture and Video and has recently presented at SLOAN-C ALN, Educause's NERCOMP, and the SUNY CIT and COIL Center Conferences. Prior to his move to New York, he spent over seven years teaching online German for Colorado Online Learning, and seven years building the Denver Public Schools' Distance Learning Network. He has a Master's in Instructional Technology from the University of Colorado. For more info and media, check out


For best results, view the Prezi here:

Thank you!