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22st Annual OLC International Conference
November 16-18, 2016 | Orlando, Florida | Walt Disney World Swan/Dolphin Resort

OLC Innovate 2016 - Innovations in Blended and Online Learning
April 20-22, 2016 | New Orleans, LA | Sheraton New Orleans Hotel

Looking Forward with Predictive Analytics: The CSU Student Success Dashboard

Jeff Gold (California State University System Office, USA)
Session Information
July 8, 2014 - 10:30am
Institutional Leadership and Strategy
Major Emphasis of Presentation: 
Research and Evaluation
Institutional Level: 
Multiple Levels
Audience Level: 
Session Type: 
Interactive Workshop
Governor's Square 11
Session Duration: 
90 Minutes
Workshop Session 2

Using predictive modeling, the CSU Student Success Dashboard can provide new insights, assist in determining areas of concern, and demonstrate the effectiveness of specific interventions.

Extended Abstract

As demand for accountability grows, institutions are being asked to present data to document their accomplishments, particularly in the area of student success. States are moving forward with setting higher education attainment goals to meet the growing demands of the workforce. As they develop metrics to monitor progress toward these goals, many face the challenge of how to turn an ocean of data into easy-to-understand, actionable information to effect policy change to improve student success.

The California State University is in the process of developing a Student Success Dashboard to help campus leaders better understand the problem of low graduation rates, diagnose contributing factors, and target responses based on these discoveries. The dashboard provides presidents, provosts, vice presidents, deans, and department chairs with a set of analytical tools that go beyond descriptive statistics and apply methods such as predictive modeling to give new insights into factors that affect student progress toward a degree.

The dashboard is designed to assist campuses in monitoring progress toward their 6-year graduation rate and gap closing goals. The purpose of the dashboard is to provide CSU campus leaders with a tool that can assist them in deepening their understanding of what really aids student success. The dashboard provides assistance to campuses in determining areas of concern in terms of meeting the campus goals as well as the effectiveness of specific interventions they have implemented.

This presentation will introduce the audience to the dashboard and allow “hands-on” time to explore various reports. The session will include several open discussions where participants will be encouraged to draw connections between the CSU dashboard and efforts underway in their institutions.

Lead Presenter
Jeff Gold

Jeff Gold (California State University System Office, USA)

Jeff Gold is the Senior Director of Academic Technology for the California State University, Office of the Chancellor. Jeff oversees the development and implementation of several systemwide academic technology initiatives which provide cost-effective, scalable, and pedagogically-sound learning tools to the CSU’s 23 campuses. Jeff’s background includes over twenty years of experience in the fields of education, academic technology, and business consulting.

Jeff began his career as a public school teacher in San Diego and has taught online and face-to-face courses in Pepperdine University’s Masters of Educational Technology Program. Additionally Jeff earned an MBA from Escuela de Negocios Las Palmas, a business school in Spain, and has managed online learning projects for several private sector companies.