Frank is the Director of the McCormick Educational Technology Center at Rush University Medical Center. A former teacher and corporate trainer, he earned his B.A. in teaching from the University of Illinois at Urbana-Champaign where he studied language acquisition theory. He earned his M.S. in computing technology in education from Nova-Southeastern University where he focused on online learning environments. He previously directed distance education programming at the Illinois Mathematics and Science Academy and the School of Continuing Studies at Northwestern University.