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Join Keynoters Goldie Blumenstyck (Chronicle of Higher Education) and Phil Hill and Michael Feldstein (MindWires Consulting)

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22st Annual OLC International Conference
November 16-18, 2016 | Orlando, Florida | Walt Disney World Swan/Dolphin Resort

OLC Innovate 2016 - Innovations in Blended and Online Learning
April 20-22, 2016 | New Orleans, LA | Sheraton New Orleans Hotel

Reboot Your Delivery (BYOD)

Sue Bhuyan (Rutgers University, USA)
Victoria Gerstorfer (Rutgers University, USA)
Session Information
October 14, 2015 - 11:45am
Technology and Emerging Learning Environments
Major Emphasis of Presentation: 
Practical Application
Institutional Level: 
Multiple Levels
Audience Level: 
Session Type: 
Information Session
Oceanic 4
Session Duration: 
45 Minutes
Concurrent Session 1

This presentation will examine similarities and differences between traditional and innovative delivery methods and explore how technology can be infused into teaching and training.

Extended Abstract

Are you stuck in lecture or question and answer delivery methods? Do you read SOPs or text to your audience and hope it sparks a discussion? A reboot of standard methods can greatly contribute to more memorable learning for participants. This presentation will explore similarities and differences between traditional and innovative delivery methods and demonstrate infusing technology into teaching and training. This interactive session will demonstrate the use of several delivery methods that are technology-based. We recommend that participants bring their own device (BYOD).

In our training environment, we have repeat participants who may take several courses from us over just a few months. We also have courses that can run up to five days in duration. It is extremely important in our environment to have new ideas and unexpected types of activities for our participants. We strive to "keep it fresh". This environment demands a frequent reboot from all individuals involved in the design and development of training materials.

Traditional delivery methods include lectures, question/answer sessions, raising hands to conduct polls, reading information from SOPs and documents, among others. It's always worthwhile to explore approaches that can renew content delivery methods. New methods and technology can be infused into teaching and training to serve as a reboot of standard methods. Examples of technology integration will be presented, and include the use of an audience response system, online polling, gamification of key concepts, among other methods. Participants in the presentation will have an opportunity to experience the various methods. Each example during the presentation will have already been developed to enhance the training courses that our department delivers. Each learning method that will be used as an example for this presentation has been tested and used in training courses. Most methods have had positive feedback and keep participants curious about more and different technological methods that will be used in future courses.

Interactive elements of technology added to content delivery make learning more memorable for participants. It has been proven that storytelling is an effective method of delivery and content retention. Stories and concepts alike can be enhanced by introducing technology into delivery methods.

Any learning organization can benefit from our findings because technology is important to fuse stories, examples, and information with experience. If an experience is created in the classroom, the participant will retain more information and will likely recommend that same experience to their colleagues. We have also learned that there is a delicate balance between innovative and traditional delivery methods, without relying too much on one or the other. Once the ideal combination of methods is defined, information can be effectively disseminated to participants and increase the chances of retention.

Lead Presenter

Sue joined NJCSI in January 2014 as an Instructional Course Designer and moved into an instructional technologies development role. She has extensive experience in instructional design and delivery and has participated in the development of several NJCSI courses, including NJKiDS Lab: BI Portal Map Analysis, Probation Court Presentations, NJKiDS Lab: Basic Navigation and Functionality, Track My Cases, and sessions on Microsoft Excel® applications. Sue began her career in education as an instructor of math and economics, which led to training and instructional design positions in the corporate sector. She designed, developed, and delivered training programs for the pharmaceutical industry in the area of global research and development systems. Sue’s corporate experience also included facilitation of train-the-trainer sessions for local and regional trainers.